Physical Retail is still responsible for the majority of Revenue for many Brands.
In recent years however, Retail has been neglected as Brands have invested heavily on transforming their Digital CX. These investments were often siloed and considered as an alternative to Physical Retail.
As Retailers have gone Online/Digital, Leading Retailers are uncovering major opportunities by bridging the divide between these two worlds. They are focused on supporting hybrid customer-journeys, where experiences between Online (Digital) and Offline (Retail) are synchronised.
Offline2Online ensures that clients are able to maximise the benefits that get delivered within their Physical Retail Channels.
The Connected Retail Group is a visionary investment firm dedicated to propelling the evolution of commerce by strategically investing in companies at the forefront of bridging the gap between the physical retail and online/digital worlds.
Our mission centres on identifying and nurturing innovative companies that redefine retail experiences.
With a laser focus on fostering connected retail, we provide the financial support and expertise needed for emerging businesses to flourish in this transformative landscape.
Understand and execute towards the Long-Term Vision (North Star)
Do More with Less. Leverage AI as an Enabler to support Differentiated Experiences
Be Clear on what’s required to get the job done (owner, task & deadline)
“get 1 percent better everyday”
– Magic of Compound Interest –
“happiness is a journey, not a destination”
– Alfred D. Souza WRITER, PHILOSOPHER –
Be real & authentic. Use AI to assist human experiences, not replace them
The Offline2Online Team always try to Under-Promise & Over-Deliver. To achieve this we have set a couple of (Non-Negotiable) Core Values that drive all hiring decisions.